Privacy Policy

Privacy Policy

CasGo EV respects your privacy and is committed to protecting your personal information.

Information We Collect

• Name
• Email Address
• Phone Number
• Vehicle Information
• Charging Session History
• Payment Transaction Information

Non-Refundable Situations

• Successfully completed charging session
• User voluntarily stopped the charging session
• Vehicle-related charging limitations or incompatibility

How We Use Your Information

Your information is used to provide charging services, process payments, improve the platform, provide customer support and comply with legal obligations.

Payment Information

Payment transactions are securely processed by trusted third-party payment providers. CasGo EV does not store complete card details.

Data Protection

Reasonable technical and organisational safeguards are implemented to protect your information.

For privacy enquiries, please contact our support team.